Shop with confidence knowing we offer a simple and straight forward returns process. Eligible items may be returned within 7 days of delivery. Giving you peace of mind with every purchase
Eligible Returns
To qualify for a return, your purchase must meet the following criteria:
Prompt Return
To be eligible for a return items must be shipped back within 7 days of delivery.
Original Tags & Packaging
To qualify for a return items must be returned with all original tags and packaging intact including the Certificate of Authenticity when applicable.
Condition
Items are returned in the same condition as they were received.
Way to Return
Prepaid UPS Return Label:
Choose our prepaid shipping label for a fee of $14.99. You can locate your return label in the My Purchases section under the dropdown menu.
Access My Account
International Self-Shipping:
For international returns, you’re free to select any courier service of your choice and cover the shipping cost yourself for greater convenience and control.
Get Return Shipping Address
In-Store Returns:
You can return your item by visiting Lux Closet Deals, where a team member will assist you with completing the return process.
Visit Our Store
How long does it take to process a return?
Refunds are usually processed within 5 business days following the return of the item. A refund will be processed to your original form of payment.