To qualify for a return, your purchase must meet the following criteria:
Shop with confidence knowing we offer a simple and
straight forward returns process. Eligible items may be
returned within 7 days of delivery. Giving you peace of
mind with every purchase.
Easy Returns
Prompt Return
To be eligible for a return items must be shipped back within 7 days of delivery.
Original Tags & Packaging
To qualify for a return items must be returned with all original tags and packaging intact including the Certificate of Authenticity when applicable.
Condition
Items are returned in the same condition as they were received.
Way to Return
In the rare event a return is approved, our strict return policy for luxury items applies.
Approved returns must be initiated within 7 days of delivery. A prepaid return shipping
label will be emailed and a 30% restocking fee will be deducted from the refund.
How long does it take to process a return?
Refunds are usually processed within 5 business days following the return of the item. A refund will be processed to your original form of payment.
Free Shipping
Your purchase is handled with precision and care. Items are processed and shipped. From checkout to delivery we make sure your luxury reaches you quickly and securely.
AUTHENTICITY GUARANTEE
Each luxury handbag and accessory is put through a rigorous, multi-step authentication process conducted by specialists with deep brand knowledge.
BEST CUSTOMER SERVICE
Luxury is more than what we sell it's how we serve. Our dedicated team provides personalized support for authentication questions, orders, and every step in-between.
SECURE PAYMENTS
Shop with peace of mind knowing every transaction is protected. We use secure encrypted payment technology. Along with flexible payment options for your convenience.